i8fb's Privacy Policy
Your personal information is completely safe with us — i8fb is committed to protecting your privacy with SSL encryption and strict data protection policies.
1. Introduction & Scope
This Privacy Policy ("Policy") describes how the i8fb platform ("we", "our", "platform") collects, uses, stores, and protects your personal information when you use our website and services. By visiting this site or using any i8fb service, you are considered to have automatically agreed to the terms of this Policy.
We believe that privacy is a fundamental right. With Bangladeshi players in mind, i8fb has designed all its services so that your personal information is handled with the highest level of security. This Policy may be reviewed and updated periodically, and you will be notified in a timely manner of any significant changes.
This Policy applies together with i8fb's main terms and conditions. In the event of any conflict, the terms and conditions will take precedence.
2. What Information We Collect
i8fb only collects information that is necessary to provide our services. The following types of information may be collected:
2.1 Information You Provide Directly
When you create an account or use services on i8fb, the following information is collected:
- Name (full name)
- Email address
- Mobile number
- Date of birth (for age verification — only users aged 21 and above may use the service)
- Payment information (bKash, Nagad, Rocket, or Upay account number)
- Documents required for identity verification (national ID card or passport details)
2.2 Automatically Collected Information
When you browse our website, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Time and date of site access
- List of pages visited and location-related information
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
Details of each of your financial transactions are stored, including:
- Deposit and withdrawal amounts and times
- Betting history and gaming activity records
- Bonus receipt and usage information
3. Purpose of Information Use
Information collected by i8fb is used for the following legitimate purposes:
Account Management
Information is used to create, verify, and securely manage your account. Identity verification helps ensure responsible gaming.
Payment Processing
Payment information is used to complete deposits and withdrawals quickly and securely through bKash, Nagad, Rocket, and Upay.
Customer Support
When you contact our 24/7 live chat or email support, your information is used to provide fast and effective assistance.
Security & Fraud Prevention
Information is analyzed to detect and prevent unauthorized account access, fraud, and suspicious activity.
Service Improvement
User experience is analyzed to continuously improve the functionality and features of our platform.
Communication & Updates
Information is used to inform you of important account-related notifications, policy changes, and service updates.
4. Information Security Methods
i8fb uses industry-standard security technologies and practices to ensure the protection of your information. Our security measures include:
- SSL/TLS Encryption: All data transfers between your browser and our servers are secured through SSL encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form to prevent unauthorized access.
- Access Controls: Only authorized personnel can access your personal information, and a log is kept of every access.
- Regular Security Audits: Regular security audits and vulnerability assessments are conducted on our systems.
- Firewall Protection: Advanced firewall and anti-DDoS technologies are used to keep servers and databases secure.
- Two-Factor Authentication: An additional security layer is available when accessing your account.
However, no method of transmitting or storing information on the internet is 100% secure. We make every effort to protect your information, but complete security cannot be guaranteed. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.
5. Information Sharing with Third Parties
i8fb does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Information may be shared to a limited extent with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game software providers, but only the information necessary to deliver the service is shared. These partners are required to comply with our privacy standards.
5.2 Legal Obligations
We may be legally required to provide information to authorities under applicable Bangladeshi law or judicial order. In such cases, only the necessary information is provided.
5.3 Fraud Prevention
Necessary information may be provided to relevant authorities to prevent fraud, money laundering, or other illegal activity.
i8fb never sells your information to advertisers, marketing agencies, or any other third party for commercial purposes.
6. Cookies & Tracking Technologies
The i8fb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
6.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, ensure security, and save your preferences. These cookies cannot be disabled.
6.2 Analytical Cookies
These cookies are used to analyze usage statistics for our website, which helps us improve our services. These cookies collect entirely anonymous data.
6.3 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some functionality of the website.
7. Your Rights & Choices
As a user of i8fb, you have the following rights over your own information:
- Right to Access: You have the right to know what information we hold about you and to receive a copy of that information.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete information stored in your account.
- Right to Erasure: In certain circumstances, you may request deletion of your personal information. However, where there are legal obligations or valid reasons, not all information may be deleted.
- Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
- Right to Data Portability: You have the right to request your information in a structured, machine-readable format.
- Marketing Opt-Out: You have the right to stop receiving promotional emails or messages at any time.
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time.
8. Data Retention Period
i8fb retains your information only for as long as necessary. Data retention periods are as follows:
- Account Information: While your account is active and for a specified period after account closure, as required by law.
- Transaction Information: Financial transaction records are retained for as long as necessary to meet legal and regulatory requirements.
- Communication Records: Customer service communication records are retained for a limited period to help improve support quality.
- Log Files: Technical log files are kept for a limited period for system security and performance analysis.
Once the retention period ends, information is securely deleted or anonymized so that you cannot be identified in any way.
9. Protection of Minors
i8fb's services are for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.
If you suspect that a minor is using i8fb, please contact us.
10. Policy Changes & Updates
i8fb reserves the right to change this Privacy Policy from time to time. For any significant changes:
- The updated policy will be published on this page with the date of the update noted.
- Registered users will be notified by email of significant changes.
- Continued use of the site after an update will be considered your acceptance of the new policy.
You are advised to visit this page regularly to stay informed about the latest policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. i8fb's dedicated support team is ready to assist you in both Bengali and English.
Privacy Support
Contact our support team for any questions about your information.
Or get instant assistance via 24/7 live chat
Your privacy is our top priority. i8fb is always committed to protecting your information as a safe and reliable platform.